Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit, register with or use 28mars Casino. Please read them carefully before using the website or any related services. By accessing the website, creating an account or participating in any available game or promotion, you acknowledge that you have read, understood and agreed to these terms. If you do not agree with any part of them, you should not use the website.

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1. General conditions

These Terms & Conditions apply to your use of 28mars Casino, including the website, account services, games, payment features, customer support functions and any other services made available through the platform. Additional rules may apply to particular games, promotions or features. Those rules will form part of these Terms & Conditions when they are displayed or referred to on the relevant page.

Review contents

You are responsible for reading the current version of these terms before using the website. 28mars Casino may update, replace or amend these terms when reasonably required, including to reflect changes to the website, services, technology, applicable requirements or operational arrangements. The updated version will apply from the time it is published, unless a different effective date is stated. Continued use of the website after an update indicates acceptance of the amended terms.

You must use the website lawfully and in a fair, honest and responsible manner. You must not use the website for an unlawful purpose, attempt to interfere with its operation, introduce harmful software, access another person's account or knowingly provide false, misleading or incomplete information.

Eligibility and location

You may only use the services if you are legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before registering or depositing. Access may be restricted in some locations, and 28mars Casino may refuse or limit access where participation is not permitted or where required checks cannot be completed.

You must meet the applicable minimum age requirement and provide accurate information during registration and verification. Underage gambling is prohibited. If you are not eligible to use the services, you must not create an account, deposit funds or participate in games.

2. Accounts, verification and security

You may generally hold only one personal account unless 28mars Casino has expressly approved another arrangement. An account must be registered in your own name and used only by you. You must keep your registration details current and promptly update information that becomes inaccurate or incomplete.

To protect the platform and its users, 28mars Casino may ask for identity, age, address, payment or other verification information. You agree to provide documents and information that are genuine, complete and readable when requested. Verification may be required before deposits, withdrawals, account changes or access to certain services can be completed.

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a security failure that was not caused by your actions or omissions. You must notify 28mars Casino as soon as possible if you suspect that your account has been accessed without permission, your credentials have been lost or your account details have been compromised.

You must not sell, transfer, lend or otherwise make your account available to another person. You must not open accounts on behalf of another person, use another person's payment method without authority or attempt to disguise your identity, location or ownership of funds.

Suspension and closure

28mars Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, legal, regulatory, responsible gambling, fraud prevention or operational reasons. This may include situations involving inaccurate information, suspected multiple accounts, unusual activity, payment concerns, breaches of these terms or concerns about a person's eligibility to participate.

If an account is closed, you must stop using the services. Subject to applicable law and any necessary checks, eligible funds may be dealt with in accordance with the circumstances of the closure. Any action relating to an account will be handled fairly and in accordance with applicable requirements.

3. Deposits, withdrawals and gaming activity

You may only deposit funds using payment methods that are available through the website and that you are authorised to use. Deposits must be made for your own account and not on behalf of another person. You should check the payment information carefully before confirming a transaction. Payment providers may apply their own terms, processing rules or charges.

You must not use the platform to deposit or withdraw funds for unlawful purposes, to conceal the source of money or to facilitate fraud. Transactions may be reviewed, delayed, declined or reversed where this is required for security, verification, payment processing or legal compliance. 28mars Casino may request additional information before processing a transaction.

Withdrawals may be subject to account verification, payment checks and any relevant game or transaction rules shown on the website. Funds may generally be returned only through an approved method and to the person who owns the account. You are responsible for ensuring that your payment details are accurate and current.

Game results are determined by the applicable game systems and rules. You accept the result of a completed game or transaction unless there is clear evidence of a technical or administrative error. If a game is interrupted, incorrectly recorded or affected by a system issue, 28mars Casino may review the relevant information and take reasonable corrective action.

You must not exploit errors, glitches, weaknesses or unintended features. You must not use automated tools, scripts, bots, unauthorised software or other methods designed to obtain an unfair advantage or interfere with normal gameplay. Suspected irregular activity may result in investigation, restriction or cancellation of affected activity.

Promotions and offers

Promotions, bonuses and special offers may be subject to separate promotional terms. Those terms may include eligibility requirements, participation limits, expiry dates, wagering conditions, game restrictions and other conditions. You should read the terms of an offer before accepting or using it. Where promotional terms conflict with these general terms, the specific promotional terms will apply to that offer.

4. Responsible use, privacy and liability

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Only gamble with money you can afford to lose. Set personal limits, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to recover previous losses.

If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop and seek support. Available responsible gambling tools may include deposit limits, activity limits, time reminders, temporary breaks or self-exclusion. The availability and operation of these tools may vary, so you should review the responsible gambling information on the website and use the option that best suits your circumstances.

Information about you is handled in accordance with the applicable Privacy Policy. This may include information provided during registration, account verification, transactions, customer support contact and use of the website. Information may be used to provide services, maintain security, meet legal obligations, prevent fraud, manage risk and improve the platform. You should read the Privacy Policy for further information about collection, use, storage and disclosure.

Website content and availability

The website and its content are provided for general use and may change from time to time. While reasonable steps may be taken to keep information accurate and services available, uninterrupted access cannot be guaranteed. Maintenance, technical faults, communications failures, third-party services or events outside reasonable control may affect availability.

You are responsible for having suitable equipment, software, internet access and security arrangements to use the website. 28mars Casino is not responsible for problems caused by your device, network, internet service, payment provider or other third-party service, except where responsibility cannot lawfully be excluded or limited.

To the extent permitted by law, 28mars Casino is not liable for indirect loss, loss of opportunity, loss of data or other consequential loss arising from use of the website. Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

Complaints and applicable law

If you have a question, concern or complaint about the services, you should raise it through the available support channel on the website. Provide enough information for the matter to be identified and reviewed. Complaints may be assessed using relevant account, transaction, game and communication records, subject to privacy and security requirements.

These terms are intended to operate consistently with applicable Australian laws and requirements. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision at one time does not prevent it from being enforced later.

By continuing to use 28mars Casino, you confirm that you have had the opportunity to read these Terms & Conditions and agree to comply with them. Please check this page regularly for the current version before using the services.