Cookies Policy

This Cookies Policy explains how 28mars Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and other applicable website terms. By continuing to use the website, you acknowledge that cookies may be used as described below. Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

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1. What are cookies?

Cookies are small text files that a website places on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise your device and remember information about your visit. Cookies can help a website function correctly, improve security, remember preferences and provide information about how visitors use its pages.

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Some cookies are placed directly by 28mars Casino. Other cookies may be placed by service providers that support website operations, security, analytics, advertising or other functions. These providers may process information collected through cookies in accordance with their own privacy notices and applicable legal requirements.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings used for the relevant service.

We may also use technologies that perform a similar function to cookies, including pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these similar technologies unless a different distinction is necessary.

2. How we use cookies

The cookies used on the website may serve several purposes. The specific cookies and technologies in use can change as our website, services and technology providers develop. We aim to use information collected through cookies for legitimate business and service purposes, subject to applicable privacy and gambling laws.

Strictly necessary cookies

These cookies are needed for the website to operate and may support account access, page navigation, session management, fraud prevention, security controls and responsible operation of online gambling services. They can help us identify unusual activity, protect accounts and maintain the reliability of the website. Because these cookies are necessary for core functions, they may not be switched off through the website preference tool.

Functional cookies

Functional cookies allow the website to remember choices and preferences. For example, they may help remember language or display settings, preserve information entered into forms, or provide features you have requested. If you disable these cookies, some website functions may not work as intended or you may need to repeat certain selections during future visits.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on pages, general navigation patterns, errors and the performance of website features. We use this information in an aggregated or otherwise appropriately managed form to improve content, usability, stability and service quality.

Security and fraud-prevention technologies

We may use cookies and related technologies to help detect automated activity, account misuse, payment abuse, suspicious behaviour and other security risks. These tools can support the protection of players, the website and the integrity of gambling services. Information collected for these purposes may be combined with other information where permitted and necessary for security, compliance or legal obligations.

Advertising and marketing cookies

Where applicable and permitted by law, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content and show more relevant information. These cookies may be placed by us or by selected third parties. They may allow a provider to recognise a browser or device across different websites or services. We will manage these cookies in accordance with applicable consent requirements and our responsible gambling obligations.

3. Your choices and browser controls

You may be able to manage cookie choices through a cookie banner or preference centre displayed on the website. Available controls may allow you to accept or reject categories of non-essential cookies. Your choices may be saved in a cookie or similar technology so that the preference tool can recognise them on later visits.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is placed. The steps vary between browsers and devices, so you should refer to the relevant browser provider's instructions.

If you block or delete cookies, you may still be able to visit parts of the website, but some features may be unavailable, less reliable or require you to enter information again. Disabling cookies may also affect account access, preferences, security checks, game functionality and other services that rely on a stable session. Blocking cookies does not necessarily delete information that has already been collected or stored separately.

Some third-party providers may offer their own tools for managing analytics, advertising or similar technologies. These tools are controlled by the relevant provider and may be subject to separate terms and privacy notices. We cannot guarantee that every third-party control will operate in the same way on every device or browser.

Cookie choices are separate from other account and privacy choices. Choosing not to receive marketing cookies does not necessarily stop all communications that are permitted under your account settings or applicable law. Similarly, changing cookie settings does not cancel an account, remove legal records or change responsible gambling controls.

4. Information collected through cookies

Depending on the cookie and how you use the website, information collected may include your device type, browser type, operating system, approximate location, IP address, referring website, pages visited, visit dates and times, interaction with website features, general preferences and technical information about your connection. Cookie information may also be linked with account or service information where this is necessary and permitted.

Cookies do not normally contain information such as your account password or complete payment details. However, cookies and related identifiers may help us recognise a device or browser and connect activity with a website session. You should keep your login details confidential and use appropriate security settings on your device.

We may use cookie information to provide and maintain services, improve the website, investigate technical problems, prevent fraud, support identity and security processes, meet legal and regulatory responsibilities, understand campaign performance and protect the integrity of gambling activities. We may retain information for as long as reasonably required for these purposes or as required by applicable law.

Information collected through third-party cookies may be processed outside Australia, depending on the location of the relevant provider and its systems. Where personal information is handled, we take reasonable steps to manage it in accordance with applicable privacy requirements. Further information about the handling of personal information is available in our Privacy Policy.

5. Updates and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or industry practice. When we make changes, we will update the date or version information shown with the policy where appropriate. The updated policy will apply from the time it is published, unless a different effective date is stated.

You should review this page periodically to understand how cookies are being used. If a change requires your consent, we will provide an appropriate notice or preference option before using the relevant non-essential cookies.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please contact 28mars Casino through the support or contact options made available on the website. We will consider requests in accordance with applicable law and may need to verify your identity before providing information or making changes.

This policy does not limit any rights you may have under Australian privacy law or other applicable legislation. It also does not replace the website terms, privacy policy, responsible gambling information or other rules that apply to your use of 28mars Casino.