Betting Rules

These Betting Rules explain how wagers are placed, accepted, settled and managed at 28mars Casino. They should be read together with the applicable terms and conditions, privacy policy, responsible gambling information and any game-specific rules. By opening an account or placing a wager, you acknowledge that you have read and understood the rules that apply to your activity.

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1. General betting conditions

These rules apply to wagers placed through the 28mars Casino website, application or any other approved platform. Additional rules may apply to particular casino games, promotions, tournaments, betting markets or payment methods. If a game has rules displayed within the game or on its information page, those rules form part of the applicable betting conditions.

Review contents

You must be legally permitted to participate in online gambling in Australia and must meet all account, age and verification requirements before using the service. You are responsible for checking that online gambling is lawful where you are located. You must not access or use the service if gambling is prohibited for you by law, by a court, by an authority, by your account conditions or by a self-exclusion arrangement.

An account must be used only by the registered account holder. You must provide information that is accurate, complete and current, and you must keep your login details confidential. Accounts must not be sold, transferred, shared or used on behalf of another person. 28mars Casino may restrict, suspend or close an account where information is inaccurate, suspicious activity is identified, or these rules or other applicable conditions may have been breached.

Only one person may use an individual account.
Wagers must be placed using the account holder's available balance or an approved payment method.
You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
You must not attempt to interfere with the website, game software, payment systems or security controls.
You must follow the instructions and rules shown for the relevant game or betting product.

2. Placing and accepting wagers

A wager is generally considered submitted when you confirm it through the relevant betting interface. Displayed selections, odds, prices, stakes, balances and bet details should be checked carefully before confirmation. A bet is not necessarily accepted merely because an instruction has been entered or appears to be processing. Acceptance occurs only when the wager has been recorded by the applicable system.

You are responsible for ensuring that your device, connection and account are secure and that your instructions are correct. 28mars Casino is not responsible for a wager placed through your account by another person where you have failed to protect your access details, except where liability cannot lawfully be excluded. If you notice an error, contact the appropriate support channel as soon as possible using the available contact options on the website.

A wager may be refused, delayed, limited, cancelled or voided where permitted by law and the applicable terms. This may occur because of technical problems, a pricing or display error, a market or game becoming unavailable, suspected manipulation, duplicate processing, an account restriction, payment concerns or another operational reason. Where a wager is not accepted, the relevant stake should not be treated as a completed bet.

Errors and interruptions

If a material error affects a bet, result, price, balance or game outcome, the affected transaction may be corrected or voided in accordance with the applicable rules. A material error may include an obvious display error, an incorrect result, a technical malfunction or a system record that does not accurately reflect the intended transaction. If the website or a game disconnects, do not assume that a wager has been cancelled. Check your account history before placing another wager.

Minimum and maximum amounts

Minimum and maximum stake amounts may apply and can vary by game, market, account, promotion, payment method or other condition. Any applicable limit should be shown before a wager is confirmed or described in the relevant rules. A maximum win, withdrawal or transaction condition may also apply where stated. You should review the displayed conditions before participating.

3. Game results and settlement

Wagers are settled using the official result produced by the relevant game, event or authorised results source. For casino games, the result generated by the approved game system is normally final, subject to correction of a verified technical or administrative error. The outcome of a wager is not determined by a player's previous results, betting pattern, preferred strategy or personal expectation.

A game or market may have its own settlement rules covering winning combinations, qualifying events, ties, cancellations, abandoned events, interruptions and postponed events. Where a specific rule applies, that rule takes priority for the relevant wager. If no specific rule is displayed, the wager will be handled under the general terms and applicable requirements.

Results may be reviewed before settlement, particularly where there is a technical issue, unusual activity, a dispute or a question about the accuracy of the result. A result shown on screen may be provisional until the relevant systems and records have been checked. Once a wager has been settled, it may only be changed where required to correct an error or where the applicable rules permit a review.

A winning wager is credited according to the applicable game or market rules.
A losing wager is deducted from the available balance once settled.
A void or cancelled wager is handled according to the relevant cancellation rule.
A draw, tie or no-result outcome may have a specific settlement treatment.
Bonuses, promotional funds and winnings may be subject to separate terms and eligibility requirements.

Disputes about results

If you believe a wager has been settled incorrectly, review the bet details and account history first. A dispute should be raised promptly through the support process available on the website and should include enough information to identify the account and transaction. The outcome of a review will be based on system records, the applicable rules and any reliable information available at the time.

4. Payments, balances and account checks

You may only use payment methods that are available to you and approved for use with your account. The name and ownership details connected with a payment method may need to match the account information. Payment transactions can be subject to checks, processing controls, minimum or maximum amounts and additional conditions shown during the transaction.

Your displayed balance may include cash funds, promotional funds, pending amounts or other categories with different rules. The account balance and transaction history should be checked regularly. A balance adjustment may be made where a transaction has been duplicated, incorrectly credited, reversed, affected by an error or otherwise requires correction under the applicable conditions.

Identity, age, source-of-funds or other verification checks may be required before deposits, withdrawals, winnings or continued use of the service. You must provide documents or information that are genuine, current and legible when requested. Delays or restrictions may apply while checks are being completed. Information is handled in accordance with the privacy policy and applicable legal requirements.

You must not deposit funds obtained unlawfully or use the account to move money for another person. Suspicious, unusual or disputed transactions may be held, investigated or reported where required. 28mars Casino may take action to protect players, the platform and the integrity of its payment systems.

5. Responsible gambling and rule changes

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Only wager money you can afford to lose, set a budget before you play and take regular breaks. Do not chase losses, borrow money to gamble, gamble while distressed or allow gambling to interfere with work, study, relationships or everyday responsibilities.

Account tools and support options may be available to help you manage your play. These may include deposit or spending controls, activity information, time reminders, cooling-off arrangements or self-exclusion. The options available, their operation and any relevant waiting periods are described on the responsible gambling pages or within your account. If gambling is causing concern, stop playing and seek help from an appropriate Australian support service or qualified professional.

These Betting Rules may be updated from time to time to reflect changes to the service, games, technology, legal requirements or operational practices. The current version will apply to future activity from the date it is made available, unless a different effective date is stated. It is your responsibility to review the rules regularly. If you do not accept an update, you should stop using the service and follow the available account closure process.

If a provision of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules do not limit any consumer rights or other protections that cannot legally be excluded or restricted.